Refund & Delivery Policy

1. Strict No-Refund Policy

Due to the customized intellectual labor, time-intensive document auditing, and bespoke editorial work involved in academic consulting, Academic CV creation, SOP drafting, and research assistance, ScholarWrite operates under a strict no-refund policy.

• Immediate Resource Allocation: The moment payment is processed, specialist consultants and editorial staff are dedicated to researching, analyzing, and drafting your materials.
• Non-Refundable Payments: All sales, fees, and consultation charges are final. No refunds, partial refunds, chargebacks, or credits will be issued under any circumstances or for any reason once payment has been completed.
• Client Acknowledgement: By submitting payment through any authorized payment channel, the client expressly acknowledges, understands, and agrees to this no-refund policy prior to commencement.

2. Turnaround & Delivery Timeline (3–5 Working Days)

Once payment is processed and all required background materials (e.g. target university prompts, prior drafts, research notes) have been provided, our team aims to complete and deliver your requested service within 3 to 5 working days (unless an expedited 24–48 hour timeline was explicitly agreed upon).

Working days exclude institutional holidays. While we make every reasonable effort to deliver within this estimated 3–5 working day window, variations in response times or external review delays do not qualify for or entitle the client to a refund.

3. Revisions Within Original Scope

While payments are strictly non-refundable, ScholarWrite remains committed to editorial quality. If you require phrasing adjustments, citation corrections, or minor structural refinements within the originally agreed scope and target program, we provide revisions to help align your draft with your expectations.

Requests for new target universities, fundamentally different prompts, complete changes in discipline, or major expansions beyond the initial scope require separate service arrangements.

4. Questions & Project Coordination

For any questions regarding your project status, scope adjustments, or milestone updates, please contact our academic team directly on WhatsApp at +8801765189119 with your project reference code.